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Drive supplier improvement with targeted action plans

Strengthen supplier performance through a targeted approach to addressing supply chain weaknesses and meeting specific business requirements.

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Achilles Action plans

Identifying supplier issues does not always lead to action

Assessments and audits identify where suppliers need to improve, while buyers may also set their own requirements. But identifying an issue does not ensure it will be addressed.

Taking meaningful action requires clear communication about what needs to change, defined deadlines and a consistent way for suppliers to provide evidence and buyers to monitor progress.

Without a structured process, expectations may be unclear and follow-up can become fragmented across emails, spreadsheets and separate systems. Suppliers may be unsure what action to take or what evidence to provide, while buyers are left with limited visibility of progress. As a result, issues can remain unresolved, making it harder to reduce risk and improve supplier performance.

Closing the gap between supplier insight and action

Achilles Action Plans gives procurement and supply chain teams a structured way to address confirmed supplier findings and buyer-specific requirements.

Buyers can define what needs to change, set a deadline and work directly with the supplier through a private, one-to-one process. Suppliers can see what is required, ask questions and provide evidence of the steps they have taken.

Actions, deadlines, conversations and supporting evidence are managed in one place. This gives both parties a clear view of progress, strengthens accountability and provides buyers with a consistent record of how each issue has been addressed through to closure.

Build resilience through supplier collaboration

Work closely with suppliers to address findings, improve performance and reduce risk across your supply chain.

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Drive targeted supplier improvement

Turn findings and buyer-specific requirements into clear corrective actions with defined deadlines.

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Strengthen supplier engagement

Give suppliers a clear view of what is required via a private, one-to-one way to ask questions and provide evidence.

 

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Maintain accountability through to closure

Track progress against each action and keep a consistent record of deadlines, conversations and supporting evidence through to completion.

From supplier insights to measurable improvement

A more transparent and collaborative approach to remediation, built around a structured and constructive way of working with your supply chain.

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Set clear expectations

Define what needs to change and set a deadline, so suppliers understand what is required and by when.

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Work directly with suppliers

Use a private, one-to-one dialogue to clarify requirements, answer questions and keep suppliers engaged throughout the process.

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Track progress in one place

Monitor the status of each action and maintain visibility of progress against defined deadlines.

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Review evidence and confirm completion

Review the evidence provided, request further information where needed and close the action once the requirement has been met.

Strengthen supplier performance with Achilles Action Plans

See how Achilles Action Plans can help you create clearer accountability, strengthen supplier engagement and maintain visibility of improvement through to completion.

Action Plans FAQ

1. Who can see an Action Plan?

Each Action Plan is private to the buyer and supplier involved. It is not visible to other buying organisations or suppliers across the Achilles network.

2.What types of findings can be managed through Action Plans?

Achilles buyer customers can create Action Plans in response to assessment weaknesses, audit non-conformances, missing or expired evidence, compliance gaps, process weaknesses and requirements specific to their organisation.

3. Does Action Plans replace supplier assessments or audits?

No. Action Plans does not assess, audit or score suppliers. It provides the structured follow-through needed once an assessment, audit, due-diligence review or buyer-specific requirement has identified something that should be addressed.

4. Do suppliers pay for action plans?

It is a buyer-led module where buyers can define what is required, set deadlines, communicate privately with suppliers and review evidence through to completion. Supplier access is enabled automatically for free when a buyer creates an Action Plan for them.