There are many potential areas of risk to a business – health and safety, environment, global increases in forced labour and a growing focus on anti-bribery and corruption. Exposure to any of these issues can have devastating consequences for business. Balancing the need to manage supplier-related costs and risks, while ensuring supply chain governance, presents many challenges.
Data quality powers our solutions. We validate information through our support teams, qualified assessors and via specialist third-party data feeds. Approximately 300 support staff and auditors complete more than 500,000 supplier pre-qualification questionnaire validations and over 6,000 on-site audits globally every year.
We use 4 key assessment stages to capture information and qualify suppliers in line with your company or industry risk model, the on location audit provides the most rigorous level of supply chain governance and assurance:
Industry Pre-qualification Questionnaires
Specialist Pre-qualification Questionnaires
Supplier data management costs millions each year with many companies spending in excess of
per supplier annually to manage supplier information Gartner 2015
Raising standards in governance
As the connection between thousands of suppliers and buyers, we know the headaches the auditing process can cause – from both sides. Using this experience, we’ve created a process that’s both standardised and specialised.
Protocols tailored to your industry
We develop and deliver our audits with scope and protocols that meet your specific requirements. These can cover industry standards, recognised best practice or country-specific laws.
Our audits cover a supplier’s organisational management systems. Through a certified QMS (quality management systems) everyone in your supply chain understands the importance of internal controls and high quality standards.
Once approved, audit reports are published. These can then be viewed online by your and your supplier’s authorised teams. Areas for improvement can also be identified and action plans put in place for any non-compliance.
Non-compliance reports and action plans can become the building blocks to ongoing improvements, so you can work with suppliers over the long term.
Part of our supplier pre-qualification process is collecting and verifying data relating to past data breaches and cyber attacks. This gives buyers a more complete and accurate view of the risk profiles of potential and current suppliers. We remove the uncertainty of working with new companies and help strengthen existing relationships.