Across the maritime sector, expectations around sustainability and responsible operations continue to evolve. Customers, investors, and regulators increasingly expect organisations to demonstrate measurable ESG progress supported by credible evidence. For global maritime service providers operating across multiple regions and supply chains, this creates both operational and governance challenges.
Inchcape Shipping Services has taken a structured approach to addressing this shift. Operating through more than 250 offices across over 60 countries and supporting customers in approximately 85 percent of the world’s ports, Inchcape recognised the need to strengthen ESG governance while ensuring consistency across its global operations.
Moving from ESG Intent to Verified Performance
As sustainability expectations increased across the maritime ecosystem, Inchcape focused on embedding ESG into operational decision-making rather than treating it as a standalone initiative. By joining the Achilles Maritime Network, the organisation introduced independent assessment and structured data capture to improve transparency and demonstrate progress in a measurable way.
This approach enabled Inchcape to:
- Gain a clearer view of ESG maturity across global operations
- Prioritise improvement areas based on evidence and insights
- Respond more confidently to customer and tender requirements
- Strengthen credibility through independent verification
The independent assessment also supported internal teams by reducing ambiguity around ESG performance, allowing resources to be directed toward areas with the greatest impact.
Strengthening Confidence Across the Maritime Value Chain
In tender and supplier qualification processes, verified sustainability performance is increasingly influencing decision-making. Inchcape’s ability to demonstrate ESG progress through third-party assurance has strengthened customer confidence while supporting alignment with evolving regulatory expectations.
The case study highlights how standardised assessment and supplier assurance can reduce duplication, improve risk visibility, and support more consistent governance across complex maritime operations.
Download the full Inchcape Shipping Services case study to explore how independent ESG assurance is helping global maritime organisations strengthen supplier credibility, improve tender readiness, and support responsible operations across global port networks.
