COVID-19: We’re here to help

Let us be part of your COVID-19 response team.

extra pair of hands

We have a global team of specialists to help

Key members of our teams can be an extension of your in-house team and help and advise you through these unprecedented times. Below we have outlined a few ways our teams can help and position you. Contact your dedicated Account Manager, Guru or online to talk about how we can unlock some of these services for you.

Our Teams

Global team working to help support you

Buyer Account Managers

  • Help to identify and mitigate risk
  • Share Insights reports
  • Benchmark against peers
  • Join new communities


  • Can perform virtual audits.
  • Advise on how to prepare for a virtual audit


  • Advice and virtual sessions on how to use the platform to find new and track suppliers
  • Ask additional questions to suppliers for quick tenders or COVID preparedness


  • Help suppliers to stay up-to-date and visible
  • Add more product codes to suppliers subscription
  • Learn more about how to obtain the right documents virtually

Supplier Account Managers

  • Identify the most in demand products and services
  • Join new communities or include more product codes to more buyers
  • Discuss flexible payment terms


  • Help to host virtual supplier days
  • Send communications to suppliers with reporting
  • Create and distribute supplier surveys
  • Help to invite pre-qualified suppliers to emergency tenders
  • Supplier peer to peer networking

Additional Resources

Take a look at the latest reports and practical advice from industry experts.

Learn more


Resource centre

Get help and support concerning COVID-19 and your business.

Browse our centre

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