Answers to frequently asked questions.
- Who is Achilles and what is Achilles doing?
- Who are Achilles customer´s?
- Connexio- Which companies can register?
- Connvenio- Which company can register?
- What is Connexio?
What is connvenio?
- What are the minimum criteria/requirements that every company has to comply with?
- What does the pre-qualification process looks like?
- What does”pre-qualification” mean?
- What is the content of the supplier questionnaire?
- How much time do I have to complete the questionnaire?
- What happens if I cannot meet the deadline?
- Who can use connexio or connvenio as a quality management?
- Is the registration and pre-qualification in connexio with fees?
- Is the registration and pre-qualification in connvenio with fees?
- When do I have to update my profile?
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1. Who is Achilles and what is Achilles doing?
Achilles works to identify, assess, and monitor suppliers on behalf of major organisations worldwide. We build and support buyer-supplier communities in many industry sectors, creating unique and powerful global networks. Our services for sustainable procurement help create opportunities for business and reduce risk in the supply chain.
The company was created in 1990 in Norway and today, has offices all over the world. Our headquarters are in Abingdon, in the United Kingdom.
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2. Who are Achilles customer´s?
Achilles has 580 global buying companies- small business to concerns- from the construction, mining, utility, oil- and gas industry, pharmacy, public sector, transport and ITK. 55,000 global suppliers count to our customers.
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3. Connexio- Which companies can register?
The buying organisations operating in the utility sector in Western, Eastern and Central Europe and members of Connexio invite their exiting suppliers as well as new supplying organisations to register with Connexio in order to determine if those supplying organizations meet the minimum requirements. That means that only suppliers that received an invitation letter of their (potential) customer can register with Connexio. If you have not received an invitation letter of one of the Connexio members please feel free to contact us. Contact If Connexio is published as the qualification system for EU-Notice you do not need an invitation of a Connexio member- you can apply for the appropriate tender.
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4. Connvenio- Which company can register?
The buying organisations operating in the public transport sector and members of connvenio invite their existing suppliers as well as their new supplying organisations to register with Connvenio in order to determine if the suppliers comply with the minimum requirements. That means that only suppliers that received an invitation letter of their (potential) customer can register with Connvenio. If you have not received an invitation letter of one of the Connvenio members please feel free to contact us. Contact
If Connexio is published as the qualification system for EU-Notice you do not need an invitation letter of a Connvenio member- you can apply for the appropriate tender.
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5. What is Connexio?
Connexio is an online supplier management system operated by Achilles on behalf of the organisations operating in the utility sector in Western, Eastern and Central Europe. The purchasing department of these organisations (registered users of the system) does not only uses it to identify/ find suppliers that can supply them with certain products and/or services (creation of supplier lists). They can also obtain more detailed information by using an integrated eRFI tool and administer all information on suppliers.
Some connexio members also evaluate the performance (performance feedback) of their suppliers via connexio.
To sum it up: Connexio is the online supplier management system for organisations operating in the utility sector in Western, Eastern and Central Europe to administer and maintain all suppliers and all information.
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6. What is connvenio?
Connvenio is an online supplier management system operated by Achilles on behalf of the organisations operating in the public transport sector in Germany. The purchasing department of these organisations (registered users of the system) do not only use connvenio to identify/ find suppliers that can supply them with certain products and/or services (creation of supplier lists).
In addition to that the connvenio members evaluate the performance (performance feedback) of their suppliers via connvenio.
To sum it up: connvenio is the online supplier management system for organisations operating in the public transport sector in Western, Eastern and Central Europe to administer and maintain all suppliers and all information.
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7. What are the minimum criteria/requirements that every company has to comply with?
The minimum criteria (criteria level 1) are defined by the buying organisations and are reflected in the questionnaire.
Each sector requests different requirements. Therefore the criteria level 1 set up by the organisations operating in the utility sector vary from the criteria set up by the organisations operating in the public transport sector.
Connexio (utilities)-criteria level 1-details
Connvenio (transport) –criteria level 1-details
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8. What does the pre-qualification process looks like?
Before we can start with the pre-qualification (commercial verification level 1) you have to complete an application form. Please select the application form of the sector that you are supplying to.
You register with connexio if you supply the utility sector in Western, Eastern and Central Europe. You register with connvenio if you supply the public transport companies in Germany Achilles will confirm your registration. After your registration you will get an email with all necessary information. In this email you will also get your credentials (user name and password). Complete and submit your questionnaire online. The requested information of the utility sector varies from those of the public transport companies.
Connexio questionnaire- please click HERE
Connvenio questionnaire-please click HERE
Achilles verifies your questionnaire and other proofs. As soon as we (Achiles) received the relevant data and the payment of the annual fee, Achilles will start with the pre-qualification process (commercial verification level 1). Achilles sends you a feedback- the result of the verification.
The buying organisations even if itis a connexio or a connvenio member will have access to your detailed questionnaire if your company is successfully pre-qualified. From this day your company can be contacted for further information or enquiries .
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9. What does”pre-qualification” mean?
On behalf of the utilities we verify all suppliers – regardless of a current tender. The verification / pre-qualification (level 1) is based on certain (also known as pre-qualification criteria) that the utilities had set up (not Achilles) and that are included in the supplier questionnaire.
The result: Each supplier that completes the supplier questionnaire and complies with the pre-qualification criteria (level 1) gets the status “pre-qualified”.
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10. What is the content of the supplier questionnaire?
The content of the supplier questionnaire is defined by the buying organisations (not defined by Achilles). They reserve the right to adjust the content to their needs. Every industry requires different information from the supplying organisations so that the questionnaire of the utility sector varies from the questionnaire of the public transport companies.
Connexio questionnaire- please click HERE
Connvenio questionnaire-please click HERE
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11. How much time do I have to complete the questionnaire?
Once we have provided you with the login data you can answer the supplier questionnaire and submit the other documents that are requested. You can only submit the questionnaire if all mandatory fields are competed. It will be automatically displayed if mandatory fields are empty
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12. What happens if I cannot meet the deadline?
Achilles cannot extend deadlines as every supplier has the same deadlines (Achilles has to treat every supplier equally).
However, Achilles sends you reminders so that you can still meet the deadlines. We can only start with the verification (pre-qualification) once we received your material (completed questionnaire AND additional documents) and the payment of the annual fee. – As long as we have not received your material and payment your status is “registered”. The opportunity to be registered as a "pre-qualified" supplier for a longer period of time depends on the date we receive your material and consequently the date of the successful pre-qualification.
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13. Who can use connexio or connvenio as a quality management?
Organisations operating in the utility sector as well as organisations operating in the public transport sector are subject to EU procurement regulations for any tender over threshold.
Connexio as well as connvenio are designed to be used as the qualification system (call for competition) as they meet EU procurement regulations. Therefore suppliers can be sure that the criteria they have to comply with as well as the selection of suppliers executed by the awarding authorities meets EU regulation – fair, open, transparent and not discriminating.
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14. Is the registration and pre-qualification in connexio with fees?
Yes, more detailed information about the terms and conditions is available HERE
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15. Is the registration and pre-qualification in connvenio with fees?
Yes, more detailed information about the terms and conditions is available HERE
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16. When do I have to update my profile?
Every supplier that wants to remain “pre-qualified” has to update his profile once a year. You will be automatically reminded.
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Whom can I contact regarding Connexio?
Connexio Team (Germany)
Languages: German and English
T: +49(0)211 / 53 8217-10
F: +49(0)211 / 53 8217-20
E: connexio-service.de@achilles.com
Connexio Team (Slovakia)
Languages: Slovak and English
T: +421 (0)2 / 54 64 07-70, -75
F: +421 (0)2 / 54 41 68 07
E: connexio-service.sk@achilles.com
Whom can I contact regarding Connvenio?
connvenio Team (Deutschland)
Sprachkenntnisse: Deutsch und Englisch
T: +49(0)211 / 53 82 17-10
F: +49(0)211 / 53 82 17 - 20
E: connexio-service.de@achilles.com